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Purchasing Cooperative of America
Awarded Contracts:
PCA OD-425-25 Enterprise System Software
Contract Dates: June 11, 2025 – June 10, 2030
Contacts:
Members put "PCA OD-425-25– Ent Sys Software" on your Purchase Order.
Toucans Group LLC – offers all members of the Purchasing Cooperative of America (PCA)® Enterprise software licenses, services and training for ServiceNow® and, or HaloITSM. Both ServiceNow® and HaloITSM are considered to be a Software as a Service (SaaS) offering. Toucans Group, LLC provides a comprehensive suite of applications designed to address various business functions, including IT Service Management (ITSM), Enterprise Service Management (ESM), Human Resource Information Services (HRiS), Customer Service Management (CSM), Project Management, Asset Management, Facilities Management, IT Operations Management (ITOM), Billing, Customer Resource Management (CRM), Citizen facing self-service portals and more. The foundation for some of these applications are ready-to-use, and require only setup and configuration to the end client’s requirements, which makes them ideal for organizations seeking a quick deployment and immediate value. As an option to reduce your need to train/hire developers and, or support staff, Toucans Group, LLC also offers 100% outsourced support and development for a negotiable FIXED monthly cost. This reduces your risk and your outlay for expensive developers/software licenses while enabling the efficiencies of the latest technology. Toucans Group LLC hails from the US Intelligence community so, our core resources are US Citizens (many with security clearances). An off-shore support model is available if your situation permits.
